General Operational Information Continued
Supervision
The industries strictest supervision standards, enforced by our Officers in Charge (O.I.C.), Field Supervisors and Management Personnel, provide the very best service possible. Strong direction and welfare training is provided.
Appearance
The sharpest looking uniforms and equipment, together with strict personal grooming standards, provide a highly professional appearance to our clients. The uniforms are company provided.
Pay Rates & Appointments
We pay our staff according to the Security Industry Award 2005. Our full-time staff are offered an employment agreement which outlines their appointment conditions, probationary service and pay rates.
Employee Benefits & Turnover
A premium pay level, together with an outstanding benefits package, are offered by Safehands Security for good work and reporting. We offer employee incentive programs that reward our staff for excellent service to our clients.
Communication & Welfare Checks
All officers are equipped with mobile phones that can contact our operations manager, if needed to obtain client contacts. Additionally, each officer has the ability to contact 000 if the need were to arise.
Training
All of our officers must complete a 4-hour orientation as a requisite of appointment. In addition, while employed with Safehands Security. an officer can attend additional training courses. These courses include firearms qualification, use of restraints, first aid/CPR, and apply to become a Certified Protection Officer after a 12 month appointment.
Working with Children’s Card
Security officers working with children or in a youth facility are registered holders of a working with children’s card.
AusComply Accreditation
SafeHands Security Services will be working closely with AusComply, to register all our staff’s licensing and first-aid accreditation.